Thank you for shopping at marpro.shop. We want you to love your purchase, and if for any reason you are not satisfied, we are here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you must provide proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on the policies of your card issuer.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us:
- Phone: 510-289-3650
- Email: [email protected]
- Address: 4931 Park Street, Oakland CA, US
Please note that this Returns Policy applies to purchases made on marpro.shop only. For purchases made through our retail partners, please refer to their respective returns policies.